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Posts Tagged ‘SaaS


1. Private cloud deployment is fast and furious.

There has been a rapid rise in private cloud adoption among large enterprises. This isn’t really a surprise as there are a fairly robust set of infrastructures and applications that enterprise IT staff manage and they want to take advantage of the tools and technologies available in the private cloud space – such as multi-tenancy, service automation and self-service portals. Companies are moving past traditional San Diego Colocation, Phoenix Colocation and Los Angeles Colocation. IT staffs think in terms of three core capabilities or “services stacks” that cloud computing can provide their organizations: Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and the familiar Software as a Service (SaaS). Private Clouds provide a framework to streamline the delivery of these IT services to internal customers, enabling business agility while reducing cost.

2.      The hybrid cloud is here to stay.

Across all sectors in both large and mid-size enterprises, it’s clear that the hybrid cloud computing model – linking an internal, premises-based private cloud with the capabilities and bandwidth of public clouds – is here to stay. Companies are looking at application stratification when making decisions. Certain types of CRM, collaboration and messaging applications are seen as appropriate for public clouds, while applications with more sensitive or private information – such as those with industry or government compliance requirements – are being architected to reside within private infrastructures or application spaces that exist within the four walls of the enterprise. “We can appreciate that separation and the reasons for it,” Doscher says. “The Enteracloud Enterprise Cloud Platform offers a shared, multi-tenancy environment that enables us to consult and build a roadmap for our customers. We leverage ITSM and business processes to allow customers to take their existing private cloud infrastructure and build a blueprint that addresses application cloud awareness, connectivity, and security in building one’s hybrid cloud strategy.”

3.      Consolidation is inevitable.

Every technology and industry has gone through cycles of consolidation and while the trend isn’t new, it seems to be one that is gaining traction in the cloud. Customers are seeking to deploy applications in different ways creating demand for consolidation of the cloud delivery models – IaaS, PaaS and SaaS – in the form of a unified stack as a service delivery model. This may be a harbinger of consolidation of cloud service providers as well, in order to provide greater economies of scale to customers. Today a provider may be focused on infrastructure, but with no linkage to the applications. Or a provider may be focused on software, but with no capabilities to manage their cloud-based infrastructure. There is a customer requirement for these capabilities going forward and an effort needs to be made to consolidate infrastructure and platform, bridging these two areas where integration makes the most sense. Doing so allows customers to take advantage of an elastic infrastructure with platform hooks for building and running custom applications.

4.      Application-specific cloud communities are forming.

In public space in particular, discussions around application-specific cloud communities are on the rise, particularly so in three central areas:

 

  • Application Performance Communities
  • Regulatory Communities
  • Location-Based Services Communities

5.      Managed Services get a cloud twist.

Cloud computing has refueled interest in “outsourcing” tasks and organizations are again looking to managed services as they reassess their resource strategies. They are not focused on the ability to utilize a virtual machine, but are focused on the management of infrastructure and taking advantage of the services that cloud computing offers. So, the cloud has become the trigger for discussion and a renewed interest and demand for managed services.


  • Most industry predictions give a rosy picture for the cloud growth, and placing the highest value on the SaaS (Software as a Service) market.
  • Independent research firm studies expect the global cloud computing market to reach $241 billion in 2020 compared to $40.7 in 2010. Software-as-a-Service (SaaS) offers more growth opportunity than any other segment in the still largely vague market for cloud computing services. SaaS will retain its position as a leading segment in cloud computing with SaaS market growing threefold to $92.8 billion by 2016.
  • While these numbers may vary due to external factors, SaaS will be an obvious high probability adoption area within the Cloud mainly due to the following reasons:
  • If a business ultimately wanted to concentrate on their core areas and not on IT, SaaS is the only final destination but other service models will still facilitate that journey.
  • With the appropriate level of support from cloud SaaS providers, SaaS gives the highest level of interoperability for the enterprises and avoids vendor lock-in
  • The time-to-market for the enterprises is highly enabled by SaaS
  • We can even mention more points about why SaaS is important, but as it is an already accepted point, there’s not much need to emphasize it. Rather in these series of articles we wanted to analyze various enterprise business process needs and how SaaS at this time is satisfying them. This will provide enterprises with a clear path toward adopting SaaS with an open mind.

 

SaaS & Chemical Inventory management

  • Chemical Inventory Management & MSDS
  • All the manufacturing organizations needed to track and document the chemicals and hazardous substances that are used in their plants
  • It is a mandatory legal requirement
  • It also reduces the accidents and make the work place safer
  • These systems need to handle, Material Safety Data Sheet (MSDS) and chemical related data as well as Safe Use Instructions, Inventory, Regulations, etc.
  • These system have very strict state, federal, EU and Global compliance needs for example
  • They should Support REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) Regulations for European Union and United Nation’s Globally Harmonized Standard (GHS) for MSDSs and Chemical Labeling.
  • As most enterprises have plants across the globe, these systems typically have to be multi lingual with search terms localized
  • Requires integration with multiple suppliers
  • Reporting in the agreed formats for compliance needs

Why SaaS Model Suits Chemical Inventory Management

  • As the aim of this series of articles is to promote SaaS adoption for enterprises, here are some of the thought process why as to why this business process suits a SaaS Service Model :
  • While every organization wanted to ensure the safety of their plants and employees using the chemicals, this business process is not part of their core manufacturing life cycle, and hence organizations would like to reduce the capital and operational expenditure on this business process
  • Growing compliance needs makes enterprises modify their custom software several times, which results in a huge investment and they don’t have resources to meet the deadlines, while a SaaS model ensures the SaaS provider makes the changes on behalf of several tenants
  • This process is highly similar in nature across organizations and not very difficult to provide a common multi-tenant model for it
  • As these are highly mandated compliance needs, even the small players needed this business process although they may not have enough resources to produce an in-house system
  • This system typically has large storage and archival needs and hence a cloud-based storage system will be more adaptable
  • As a global process, this needs to be accessed from various parts of the worldand with appropriate localization needs
  • The interfaces to this process is standardized and different organizations need not reinvent the wheel with respect to operations like Bulk loading, queries, etc.

  • NEC India Pvt Ltd announced an alliance with Trimax IT Infrastructure & Services Limited (Trimax), an IT services and solutions provider, to explore opportunities in delivering “SaaS” services using an integrated application aggregation platform.
  • As a part of this association, NEC will be leveraging Trimax’s data center capabilities to provide business applications such as CRM, ERP, Human Resource Management, Inventory, Security etc to the enterprise customers.
  • This partnership will leverage NEC’s technological expertise and Trimax’s local market reach to offer SaaS applications to SMBs in India via an opex model, thus reducing their IT expenditure and total cost of ownership (TCO).
  • Mr. Ken Sugata, General Manager at Global Carrier Cloud division, NEC Corporation commented, “Cloud computing has pavedan innovative way for enterprises to meet the ever changing business needs to deal with complex business environments.

read more at TOI


1. Government and public services

  • The investment in cloud computing has gradually turned into practical application in government industries. One application is called Government Administration Cloud used as government administration and computing platform by its officials and staff; the other application is called Public Services Cloud used for serving the public. To be more specific, Government Administration Cloud provides a platform for government administration informatization and services collaboration, which includes such management functions as unified government email, data storage and processing, urban emergency command, population management, urban disaster and risk control, food safety and so on. Public Services Cloud can provide the public with a variety of services related to the public life such as taxation, fee payment, information announcement, consultation and others.
  • Government cloud computing center is able to store, share, exploit, search and analyze mass data, which makes intangible assets like data manageable and centralized. Through data integration and infusion technology, it can eliminate the data barrier across different departments, realize information sharing and service collaboration among all. Government Administration Cloud and Public Services Cloud will greatly improve the government informatization level and working efficiency, as well as cut down government expenses on IT construction considerably and realize environment-friendly administration.

2. Application in different industries

Manufacturing industry: Cloud computing provides an innovative operating mode.

  • The professional operators serving the manufacturing industry will provide them with software development and services based on the PaaS and SaaS model and offer overall support for products, technology, platform, operation and maintenance management. As a result enterprises can focus on manufacturing rather than IT infrastructure construction and maintenance.
  • Under the PaaS mode, the users can write their application program and run it on the cloud computing platform with programming language and tools supported by operators. Under the SaaS model, the users will have enterprise informatization solutions and services like ERP and CRM at low cost, as well as conduct simulation in a fast and effective way.
  • With services purchased, enterprises can reduce design and manufacturing cost, significantly shorten the cycle of product upgrading, enhance product performance, improve the level of company informatization, effectively stimulate innovation and considerably enhance the independent innovation efficiency and boost the core competitiveness of the enterprise.

Telecom industry: cloud computing leads to the integration of internal and external resources.

  • With the increasing size of data, widening bandwidth and the development of mobile Internet, it is necessary for telecom operators to adopt cloud computing technology to maintain their long-term competitiveness in operation efficiency and mode. Based on cloud computing technology, they are to experience significant improvements, as well as make hefty profits from various paid cloud service products. Analyzing the demand of clients in different industries, they will develop relevant cloud products, services and system of their own brands.
  • Internally telecom operators can integrate the IT resources to improve efficiency and management level, as well as reduce service cost. Externally, they can establish a basic resource platform for new business model, which provides public IT services.
  • All above will ultimately improve the efficiency of traditional telecom economy, accelerate the building of platform and integration of the industrial chain, and fulfill the application of cloud computing.

Education industry 1/4sCloud computing serves for educational informatization.

  • Cloud computing will provide universities and research institutions with a practical R&D platform in the future. It is currently accepted by Peking University and Chinese Academy of Sciences, and has shown good results. Cloud computing will be widely introduced into the rest of universities and research institutions, who will build the cloud computing platform according to their own research fields and technology requirements. They will make necessary integration of servers and stored resources in their subordinate institutes. The reusable and efficient platform will provide powerful computer resources for scientific research and teaching, which can improve the efficiency of R&D.

Medical and pharmaceutical industry: Cloud computing pushes ahead the new medical reform.

  • Enterprises and entities in the medical and pharmaceutical industry have always obtained a higher level of informatization. Under the New Medical Reform policy, they are requested to optimize and upgrade their informatization system further. With cloud platform at the core, the centralized informatization application mode will be developed, which is to gradually replace the current departments-dispersed application mode. The new mode will improve the information sharing within the pharmaceutical enterprise and enhance the overall service level of medical information sharing platform.

Agriculture

  • Together with the construction of basic infrastructure, the development of agriculture informatization includes the digitalized design of production factors, intelligentized controlling, accurate operation, scientific management and application of cloud service. Agriculture producers, operators and managers will be guided to ensure the successful launch of their products in the market. To improve their living standard, broadcast media will be used to spread information; while software and services will be specifically designed for farmers to meet their using habit, industrial and geographic characteristics.

3. Application in enterprises

Private clouds prevail in large-sized enterprises.

  • Cloud computing gets it momentum in large-sized enterprises. Private cloud application makes a breakthrough in data protection, which is highly concerned in large-sized enterprises. It speeds up the informatization process from R&D, purchase, produce, store, to sales in the enterprises and thus enhances their competitiveness.

Small and Medium-sized enterprises make PaaS/SaaS services the favorite.

  • The construction of informatization infrastructure for Small and Medium-sized enterprises is being perfected gradually and the network transmission speeds up day by day. Under the circumstance, cloud computing shows the way for renovation and changes. It will reduce the construction cycle and cost of informatization, lower operation risk and strengthen the competitiveness of the enterprises. Small and Medium-sized enterprises should select PaaS/SaaS services of high quality to ensure the cloud platform to provide IT resources in a steady, flexible and extendable way, as well as to meet the need of its core business.

  • Even as cloud computing is emerging as a path-breaking paradigm, city-based start-up, Anoosmar Technologies, on Wednesday launched an advanced and innovative cloud-based backup solution ‘Vaultize’ at Mumbai-based INTEROP. INTEROP is a hub of business technology events across the world where cutting-edge information technology is demonstrated.
  • Vaultize (www.vaultize.com) is the first enterprise-class data protection solution designed from the ground-up specifically for cloud with high returns on investment.
  • It is built to ensure complete protection of files, emails and application databases on laptops, desktops and servers.
  • In addition to secure cloud-based backup and quick disaster recovery, Vaultize has advanced features like collaboration between users, synchronisation of devices and sharing over web-giving high returns on investment to SMEs and large enterprises. Two Pune-based techopreneurs, Anand Kekre and Ankur Panchbudbe have set up Anoosmar Technologies.
  • Both Kekre and Panchbudbe, who are graduates from IIT and share 69 US patents between them, have toiled hard for almost a year to come up with Vaultize.
  • Vaultize is based on software-as-a-service (SaaS) pay-as-you-use model. It is affordable, simple and easy on books. The pricing starts at just Rs750 per month where a business gets 10GB space in cloud (post de-duplication and compression),” said Kekre. Moreover the enterprise-grade protection from all types of disasters and its affordability make Vaultize popular amongst small and medium-sized businesses.
  • Vaultize has been designed with enterprise-class centralised administration, security, availability and robustness. Firms can use Vaultize public cloud (hosted on Rackspace) or choose to deploy it in public cloud of their choice. Enterprises will find it useful for backup of executive and mobile workforce laptops

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  • Salesforce.com, an enterprise cloud computing company, has acquired Assistly, an instant customer-service help desk built for the cloud, for approximately $50m in cash. As part of the transaction, Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain Assistly shareholders.

 

  • Salesforce.com said the acquisition of Assistly will help them in democratising enterprise applications in the cloud by putting them at the heart of the new trend of customer service help desk applications. Assistly allows small companies and emerging businesses set up and deliver social customer-service in less time, and enable companies to manage service cases and engage with customers in real time over a range of channels – including Facebook, Twitter, Web chats, e-mail and phone – all from one, easy-to-use interface.

 

  • Salesforce.com executive vice president of applications Alex Dayon said they are excited that with Assistly’s innovative technology and business model, the Service Cloud will now enable even the smallest companies to become a social enterprise. Assistly CEO Alex Bard said as part of Salesforce.com and the Service Cloud family, Assistly can continue to deliver and improve one of the world’s most-innovative customer-service applications.

 

  • With this acquisition, Salesforce.com will now extend their support to many small and emerging businesses that have been waiting for a customer-service help desk application with instant sign up, zero-touch onboarding, and capabilities and pricing scaled to their needs.

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