MarketBite

Salesforce.com acquires Assistly for $50m

Posted on: November 11, 2011


  • Salesforce.com, an enterprise cloud computing company, has acquired Assistly, an instant customer-service help desk built for the cloud, for approximately $50m in cash. As part of the transaction, Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain Assistly shareholders.

 

  • Salesforce.com said the acquisition of Assistly will help them in democratising enterprise applications in the cloud by putting them at the heart of the new trend of customer service help desk applications. Assistly allows small companies and emerging businesses set up and deliver social customer-service in less time, and enable companies to manage service cases and engage with customers in real time over a range of channels – including Facebook, Twitter, Web chats, e-mail and phone – all from one, easy-to-use interface.

 

  • Salesforce.com executive vice president of applications Alex Dayon said they are excited that with Assistly’s innovative technology and business model, the Service Cloud will now enable even the smallest companies to become a social enterprise. Assistly CEO Alex Bard said as part of Salesforce.com and the Service Cloud family, Assistly can continue to deliver and improve one of the world’s most-innovative customer-service applications.

 

  • With this acquisition, Salesforce.com will now extend their support to many small and emerging businesses that have been waiting for a customer-service help desk application with instant sign up, zero-touch onboarding, and capabilities and pricing scaled to their needs.

read more

Advertisements

2 Responses to "Salesforce.com acquires Assistly for $50m"

Youre so cool! I dont suppose Ive learn something like this before. So nice to seek out any person with some original ideas on this subject. realy thank you for beginning this up. this web site is one thing that is needed on the net, somebody with somewhat originality. helpful job for bringing one thing new to the internet!

thanks and check out regularly for the latest updates

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

November 2011
M T W T F S S
    Dec »
 123456
78910111213
14151617181920
21222324252627
282930  

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 6 other followers

Twits

%d bloggers like this: